The CFPB issued a proposed debt collection rule to clarify matters looming in the industry, including the use of emails and text messages. If the proposal is finalized, it will be the first time that the industry has clear rules to rely on rather than numerous court precedents.
A report by a consumer group found that consumer complaints filed with the CFPB increased sharply last year. Various consumer advocacy groups have urged the bureau to keep its complaint database public.
A top CFPB official has defended the bureau’s proposed payday lending rule on Capitol Hill as state attorneys general weighed in to oppose the proposal, noting it will limit states’ ability to protect consumers.
The bureau has outlined a plan to review rules that have a significant economic impact on small entities. For starters, the bureau is looking into the 10-year-old overdraft rule that limits the ability of financial institutions to assess overdraft fees without consumer consent.
CFPB Director Kathy Kraninger continues to build her team with new additions to the agency’s senior leadership team. Brian Johnson has been named as deputy director. Separately, Eric Blankenstein, a top enforcement chief at the bureau who was under fire for a racism-tinged blog, has resigned.